Privacy policy

This policy covers the website dato.fim.ai and the Dato service at dato.aidb.com.cn (Workspace, documentation and APIs).

The Get access form collects your name, company, email, phone (optional), topic, the APIs you tick and your message, plus the page address and referrer. The form is delivered to FIM’s mailbox through the third-party form service Formspree and is used only to contact you.

The website currently uses no third-party analytics or ad tracking.

Workspace accounts hold an email, name, tenant and sign-in records, used for sign-in, permissions and security.

Each call is recorded twice: a call log (time, app, API, result, credits, duration, requestId and params, with verification params recorded as [redacted]), and the raw request and response, encrypted with FIM’s audit public key so the server itself cannot read them. Platform administrators open raw records only for audits, troubleshooting and disputes, with an offline private key, and every access leaves a record that cannot be altered.

Verification APIs never echo submitted fields and never cache results.

To complete a lookup, request params are sent to the corresponding data provider. For mobile three-factor checks, the three fields are SHA-256 hashed first.

FIM does not sell personal data or use it for advertising.

Call logs and raw records are kept for the period agreed in the service contract. Website messages are kept as long as needed to handle them.

You can ask to access, correct or delete your personal data, or withdraw consent. Email hi@fim.ai and we will act once we have verified your identity.